Errors / account_not_available
Account not available
The account exists but is suspended, closed, or otherwise not able to send.
What to do
The specific state comes back as its own code — account_suspended or account_closed. Get in touch; this is not something a client can retry its way out of.
What it looks like
{
"error": {
"type": "invalid_request",
"code": "account_not_available",
"message": "…",
"doc_url": "https://docs.textmast.com/errors/account_not_available",
"request_id": "req_01j8xk2p7n4qc3m9v0wz5bt6ay"
}
}Quote the request_id if you get in touch. It is on every response, including this one, and it turns a support email into a single log query rather than an archaeology exercise.
Related
- Account suspended — Sending is stopped on this account.
- Account closed — This account has been closed.