Errors / account_closed

Account closed

HTTP 403authenticationaccount_closed

This account has been closed.

What to do

Sign in to a different account if you belong to one, or get in touch about reopening this one. Closure stops sending; it does not delete your message history, which is kept for the retention period so that a reopened account is not missing its own past.

What it looks like

{
  "error": {
    "type": "authentication",
    "code": "account_closed",
    "message": "…",
    "doc_url": "https://docs.textmast.com/errors/account_closed",
    "request_id": "req_01j8xk2p7n4qc3m9v0wz5bt6ay"
  }
}

Quote the request_id if you get in touch. It is on every response, including this one, and it turns a support email into a single log query rather than an archaeology exercise.

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