Errors / account_closed
Account closed
This account has been closed.
What to do
Sign in to a different account if you belong to one, or get in touch about reopening this one. Closure stops sending; it does not delete your message history, which is kept for the retention period so that a reopened account is not missing its own past.
What it looks like
{
"error": {
"type": "authentication",
"code": "account_closed",
"message": "…",
"doc_url": "https://docs.textmast.com/errors/account_closed",
"request_id": "req_01j8xk2p7n4qc3m9v0wz5bt6ay"
}
}Quote the request_id if you get in touch. It is on every response, including this one, and it turns a support email into a single log query rather than an archaeology exercise.
Related
- Account suspended — Sending is stopped on this account.