Errors / suppression_not_found
Suppression not found
That number is not on your opt-out list.
What to do
Numbers are matched in E.164 (+447400123456). A number stored in national format will not match. Remember the + needs encoding in a path segment.
What it looks like
{
"error": {
"type": "invalid_request",
"code": "suppression_not_found",
"message": "…",
"doc_url": "https://docs.textmast.com/errors/suppression_not_found",
"request_id": "req_01j8xk2p7n4qc3m9v0wz5bt6ay"
}
}Quote the request_id if you get in touch. It is on every response, including this one, and it turns a support email into a single log query rather than an archaeology exercise.