Errors / second_factor_required

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HTTP 403authenticationsecond_factor_required

The password was right, but the platform console needs your authenticator code as well.

What to do

Enter the code from your authenticator app. Staff cannot reach anything until that step is done.

What it looks like

{
  "error": {
    "type": "authentication",
    "code": "second_factor_required",
    "message": "…",
    "doc_url": "https://docs.textmast.com/errors/second_factor_required",
    "request_id": "req_01j8xk2p7n4qc3m9v0wz5bt6ay"
  }
}

Quote the request_id if you get in touch. It is on every response, including this one, and it turns a support email into a single log query rather than an archaeology exercise.