Errors / invalid_credentials

Invalid credentials

HTTP 401authenticationinvalid_credentials

That email and password combination was not accepted.

What to do

Check the address for typos. This response is deliberately identical whether the account exists or not, and takes the same time either way, so it cannot be used to discover who has an account here.

What it looks like

{
  "error": {
    "type": "authentication",
    "code": "invalid_credentials",
    "message": "…",
    "doc_url": "https://docs.textmast.com/errors/invalid_credentials",
    "request_id": "req_01j8xk2p7n4qc3m9v0wz5bt6ay"
  }
}

Quote the request_id if you get in touch. It is on every response, including this one, and it turns a support email into a single log query rather than an archaeology exercise.