Textmast docs

Errors / internal_error

Internal error

HTTP 500api_errorinternal_error

Something broke at our end. It was not your request.

What to do

Retry — with the same Idempotency-Key if you were sending, so a request we actually processed before failing cannot become a second message. If it keeps happening, send us the request_id: it is in this response, and it is the difference between a one-query answer and a guess. The exception itself is never in the message, because those leak table names and file paths.

What it looks like

{
  "error": {
    "type": "api_error",
    "code": "internal_error",
    "message": "…",
    "doc_url": "https://docs.textmast.com/errors/internal_error",
    "request_id": "req_01j8xk2p7n4qc3m9v0wz5bt6ay"
  }
}

Quote the request_id if you get in touch. It is on every response, including this one, and it turns a support email into a single log query rather than an archaeology exercise.

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