Errors / insufficient_role
Insufficient role
You are signed in, but your role on this account does not allow this.
What to do
Only an owner or an admin can manage the team. An agent can use the inbox and send messages; that is the whole point of having the role. Ask an owner.
What it looks like
{
"error": {
"type": "invalid_request",
"code": "insufficient_role",
"message": "…",
"doc_url": "https://docs.textmast.com/errors/insufficient_role",
"request_id": "req_01j8xk2p7n4qc3m9v0wz5bt6ay"
}
}Quote the request_id if you get in touch. It is on every response, including this one, and it turns a support email into a single log query rather than an archaeology exercise.